Accessibility Statement.
Our Commitment
Symmetricly is committed to providing a website and clinical practice that is accessible to people of all abilities. We believe that everyone deserves equal access to relationship care, and we work to ensure our digital and physical environments reflect that belief.
Standards We Follow
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, an internationally recognized standard for digital accessibility published by the World Wide Web Consortium (W3C).
Our website has been designed and developed with the following accessibility features:
- Semantic HTML structure that supports screen reader navigation
- Keyboard-accessible interactive elements throughout
- Visible focus indicators on all links and buttons
- A "Skip to main content" link for keyboard users
- Color contrast that meets WCAG AA standards for body text
- Support for users who prefer reduced motion through the prefers-reduced-motion media query
- Alternative text on meaningful images and ARIA labels on navigation landmarks
- Responsive design that works across mobile, tablet, and desktop devices
Ongoing Improvement
Accessibility is an ongoing commitment, not a one-time project. We periodically audit our website and services to identify and address accessibility issues. As we add new content, features, and pages, we work to ensure they meet the same accessibility standards.
We acknowledge that some third-party tools we use, including our scheduling platform and inquiry form provider, may have accessibility limitations outside our direct control. Where this is the case, we work with our vendors to identify alternatives or accommodations.
Requesting Accommodations
If you have difficulty accessing any part of our website or services, or if you need an accommodation to participate in a clinical engagement, please contact us. We will work with you to provide the information or service you need through an accessible alternative.
Examples of accommodations we can offer:
- Documents provided in alternative formats (large print, plain text)
- Information communicated by phone if our website is difficult to navigate
- Captioning, transcription, or sign language interpretation for virtual sessions, on request and with reasonable notice
- Physical access accommodations at our Smyrna office
- Other reasonable accommodations as identified through conversation with you
To request an accommodation, contact us at the information below. We aim to respond within one business day.
Feedback
We welcome feedback about the accessibility of our website and services. If you encounter an accessibility barrier or have suggestions for improvement, please contact us using the information below.
Contact Us
For accessibility questions, accommodation requests, or feedback: